在全球基礎設施建設的快速推進中，二手挖掘機的需求也在不斷增長。上海挖百萬二手挖掘機憑借卓越的服務和豐富的經驗，成功幫助一家南美的建筑公司完成了一項重要的采購任務。本文將分享這個真實的客戶案例，展示我們在采購和出口流程中的專業能力和客戶滿意度。

With the rapid advancement of global infrastructure construction, the demand for used excavators is continually increasing. Shanghai Wa Baiwan Used Excavators, with its excellent services and extensive experience, successfully assisted a South American construction company in completing a significant procurement task. This article shares this real client case, showcasing our expertise and client satisfaction in the procurement and export process.

客戶背景

Client Background

我們的客戶是一家位于巴西的知名建筑公司，專注于大型基礎設施項目，如公路、橋梁和商業建筑等。由于公司正籌備多個大型項目，他們急需采購一批高質量的二手挖掘機，以確保施工進度和項目質量。在對多個供應商進行對比之后，客戶決定與上海挖百萬二手挖掘機合作。

Our client is a well-known construction company based in Brazil, specializing in large-scale infrastructure projects such as highways, bridges, and commercial buildings. As the company was preparing for several large projects, they urgently needed to procure a batch of high-quality used excavators to ensure construction progress and project quality. After comparing several suppliers, the client decided to partner with Shanghai Wa Baiwan Used Excavators.

需求分析與設備選擇

Needs Analysis and Equipment Selection

需求分析：客戶需要10臺性能優越且符合環保標準的二手挖掘機，要求品牌為卡特彼勒和小松，設備需具備即刻使用的能力，并且能夠應對復雜的施工環境。

Needs Analysis: The client required 10 high-performance used excavators that meet environmental standards, preferring brands such as Caterpillar and Komatsu. The equipment needed to be ready for immediate use and capable of handling complex construction environments.

設備選擇：根據客戶的具體需求，我們迅速在庫存中篩選出符合要求的設備，并提供了詳細的設備清單、性能報告及環保認證。客戶最終選擇了5臺卡特彼勒330D和5臺小松PC240LC-8二手挖掘機。

Equipment Selection: Based on the client's specific needs, we quickly filtered through our inventory to select suitable equipment and provided detailed equipment lists, performance reports, and environmental certifications. The client ultimately chose 5 used Caterpillar 330D and 5 used Komatsu PC240LC-8 excavators.

設備檢查與質量控制

Equipment Inspection and Quality Control

在客戶確定設備后，我們安排了專業的技術團隊對每臺挖掘機進行全面檢查，包括發動機、液壓系統、履帶、操作系統及環保排放情況。客戶非常重視設備的質量和性能，全程參與檢查過程，確保設備符合他們的高標準要求。

After the client confirmed the equipment, we arranged for a professional technical team to conduct comprehensive inspections on each excavator, including key components such as the engine, hydraulic system, tracks, operating system, and environmental emissions. The client, placing high importance on the quality and performance of the equipment, participated in the inspection process to ensure the equipment met their high standards.

出口流程與物流安排

Export Process and Logistics Arrangements

獲取出口許可：我們協助客戶準備并獲取了所有必要的出口文件，包括出口許可證、商業發票、裝箱單、原產地證書和環保認證報告。

Obtaining Export Licenses: We assisted the client in preparing and obtaining all necessary export documents, including export licenses, commercial invoices, packing lists, certificates of origin, and environmental certification reports.

物流安排：根據客戶的需求，我們選擇了海運方式，并與專業的物流公司合作，安排了設備的裝載和運輸。為了確保設備在運輸過程中的安全，我們還為客戶購買了全面的運輸保險。

Logistics Arrangements: Based on the client's needs, we chose sea transportation and collaborated with a professional logistics company to arrange the loading and shipping of the equipment. To ensure the safety of the equipment during transportation, we also purchased comprehensive transportation insurance for the client.

交付與售后服務

Delivery and After-Sales Service

設備交付：所有設備順利通過了巴西海關的檢查，并按時運抵巴西港口。客戶在驗收設備后，對設備的狀態和性能非常滿意，并對我們的專業服務給予高度評價。

Equipment Delivery: All equipment successfully passed customs inspections in Brazil and arrived at the Brazilian port on time. The client was very satisfied with the condition and performance of the equipment upon inspection and highly appreciated our professional services.

售后服務：為了保證客戶的使用體驗，我們提供了全面的售后服務，包括技術支持和設備維護建議。客戶在使用過程中，如遇到任何問題，均可隨時聯系我們獲取幫助。

After-Sales Service: To ensure the client's user experience, we provided comprehensive after-sales services, including technical support and equipment maintenance advice. The client could contact us at any time for assistance if any issues arose during use.

通過這個案例，我們展示了上海挖百萬二手挖掘機在采購和出口流程中的專業能力和客戶至上的服務理念。如果您有二手挖掘機的采購需求，歡迎聯系我們，我們將竭誠為您提供最優質的服務！

This case demonstrates Shanghai Wa Baiwan Used Excavators' expertise and customer-first service philosophy in the procurement and export process. If you have used excavator procurement needs, please contact us, and we will be happy to provide you with the best service!

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